How to reduce last minute cancellations and no shows

Here are some suggestions on how to reduce last minute cancellations and no shows. Replace the word appointment with reservation, make mandatory reservation policies, confirm the reservation, take a credit card number or a deposit to secure the reservation. There are more suggestions and details in the article.

https://www.stylistnewspapers.com/online_edition/2020_online/0820_online/0820_nw_online/6/index.html

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